FAQs

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 3-5 days production time for your order to ship out, average shipping times are 10-14 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at imkameelah@gmail.com.

I am not in love with my order, can it be returned? What if there is an issue?
Effective August 2020: Due to COVID-19, all items are final sale. We are unable to return or exchange any item for any reason. Thank you!

Can I cancel my order?
Unfortunately, orders cannot be cancelled. 

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 10-14 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to imkameelah@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.